Midsomer Homecare will provide the the support you need at home with friendly staff and competitive rates.
Frequently asked questions
Does having home care result in a loss of independence?
No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.
How can I trust a care worker in my home?
Just like nurses and doctors, Professional Care Workers have chosen a career in compassionate care of those in need. Midsomer Homecare implements a robust recruitment process, which includes an enhanced DBS (criminal record) check and screening for compassion, identity, integrity, and competence.
How does Midsomer Homecare attract the best care workers?
Our Golden Rule states ‘We will not send a care worker into your home that we would not welcome into our own home.’ We only employ the people that we believe will be good care workers and treat our clients with dignity and respect.
What if we don’t like our care worker?
Contact us and we will discuss what the problems are and how we can help to rectify it. We accept that not all personalities mix and will be quick and efficient in ensuring you are happy with your care worker.
Will we have a choice in selecting the care worker?
When we visit you to do an assessment our experienced staff member will ask you a series of questions and part of this will be about any preferences you have for a care worker.
We always try our best to match care workers to clients based on client’s wishes/needs.